Handling Investor Complaints

Once the Merger becomes effective, there will be adjustments to the service channels and/or communication channels used to provide services to the Notified Party. The service channels and/or communication channels to be used after the Merger becomes effective are as follows:

 

 

If you have any issues as a customer—whether related to service or mutual fund products—please contact Customer Service immediately. Please provide the full name of the Unit Holder, the name of the APERD (if you are an APERD customer), your Single Investor Identification (“SID”), the product name, your email address, phone number, and so on. Please note, however, that we will never ask for confidential information such as passwords or PINs.